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"Chronic Lymphocytic Leukaemia Trials"

About: Heartlands Hospital / Bone and marrow transplantation

(as the patient),

I was.feeling really unwell one afternoon last week 

so i phoned ward 19 of heartands at 1420hours   .explained how i was feeling .and was told ring tomorrow morning . not interested  about who i was .Thought doing a trial for ward 19 and the doctors involved would of had more interesting attitudes. regards corfuda

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital
Submitted on 13/09/2019 at 15:13
Published on nhs.uk at 16:06


Responded: 10.09.19

Dear Sir or Madam

I am truly sorry to read your posting. Thank you for making the effort. As the Patient Experience Team we are keen to feed this message back to the relevant teams and to make them aware of any concerns raised by our patients.

Can I ask you to please contact Dr Bhuvan Kishore, Clinical Service Lead on 01214243699 who wishes to follow the concerns you have raised. Please accept our apologies for this poor experience you clearly had.

Once again sorry for the upset caused and thank you for the post.

Kind regards

Patient Experience Team

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