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To the Cardiac Day Care Unit

Story from nhs.uk

"To the Cardiac Day Care Unit"

About: Royal Blackburn Hospital / Cardiology

Thursday 29th August, I went to the BRI for a pacemaker fitted. From arriving to leaving I was welcomed and treated with the utmost respect by the very good humoured and very professional staff. They put me at ease and explained perfectly the procedures I was about to have. Great People, Doctors, Nurses and Staff. Oh, and great cups of tea, biscuits and sandwiches too. Thank you all very much x Very kind regards John Cheetham

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 02/09/2019 at 08:52
Published on nhs.uk at 10:06

Thank you for taking the time to tell us about your visit on Thursday 29th August to the Cardiology Cath Lab at Royal Blackburn Teaching Hospital to have a pacemaker fitted.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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