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Pain management programme

Story from nhs.uk

"Pain management programme"

About: Leicester General Hospital

Staff nice enough but having to wait forever for treatment. Had prolapsed disc in June 2018 and had wait till march 2019 for injection. Also still waiting to get on the pain management programme.

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Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital

Submitted on 03/09/2019 at 09:43
Published on nhs.uk at 10:06

Dear JD,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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