This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"our last four days ??"

About: Sandwell General Hospital

my children’s father was admitted here July 7th 2019 - and put on life support , I’ve had been a patient here many many times over the years on various wards , and tbh not all of these admittances were plain sailing , I have had many complaints to lodge over those years - but hand on heart I cannot fault the staff on critical care at Sandwell . Whether it be the cleaning staff or the consultants both myself , my children and their dad was looked after immensely - everything that could of been some was - and we never once had to beg for information or reasons for decisions - we were informed immediately- unfortunately nothing more could be done and he passed away on the 10th July - we were obviously all distraught- but I know I’m my heart of hearts they fought til the very end . Nothing prepares you to watch someone so young slip away before your eyes - and the sounds and sights I witnessed over those days will be with me forever - but also with me always is the kindness and compassion and respect that all members of staff showed us and him over that period of time -

I won’t put the nurses names but I know they know who they are - my children will always be grateful for the love you shown - which had nothing to do with your medical expertise or how many letters go after your names - it was to do with your heart ❣ - the kind of compassion you cannot l arm the kind of empathy that no amount of training can show - it’s just down to being a decent human being - so once again thank you 🙏🏼 from the bottom of our hearts 🥰 we will be eternally grateful .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sandwell General Hospital 4 years ago
Sandwell General Hospital
Submitted on 25/09/2019 at 16:00
Published on nhs.uk at 16:06


I am so very sorry to hear of your loss, and thank you for taking the time to feedback about your experience. I wish you and your family the best in the future and thank you for your kind words at such a sad time. With kind regards and condolences, Toby Lewis, Chief Executive.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sandwell and West Birmingham Hospitals NHS Trust 4 years ago
Sandwell and West Birmingham Hospitals NHS Trust
Submitted on 25/09/2019 at 16:31
Published on Care Opinion at 16:31


I am so very sorry to hear of your loss, and thank you for taking the time to feedback about your experience. I wish you and your family the best in the future and thank you for your kind words at such a sad time. With kind regards and condolences, Toby Lewis, Chief Executive.

Opinions
Next Response j
Previous Response k