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long waiting to be diagnosed by a nurse

Story from nhs.uk

"long waiting to be diagnosed by a nurse"

About: Sheffield City GP HC (Wic)

i went to the walk in centre for back pain, sweating and dizziness. after half an hour i have been assessed by the triage nurse. after another three hours, which i do not mind, i have been visited by another nurse. this year i had a heart attack, pneumonia and i suffer from emphysema, but i was not given the opportunity to see a doctor. next time i will go to A and E with the same waiting time at least i will see a doctor. walk in centre should be useful for people who do not want to bother hospitals or use ambulance but sorry, this is not the case

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Responses

Response from Sheffield City GP HC (Wic) 4 years ago
Sheffield City GP HC (Wic)

Submitted on 06/11/2019 at 15:20
Published on nhs.uk on 14/11/2019 at 11:25

Hello, thank you for taking the time to leave feedback regarding your visit to the Sheffield NHS Walk in Centre. We are a nurse led walk in centre so we very rarely have a doctor on duty, the nurses which we have on site are advanced nurse practitioners which can examine and assess appropriately and prescribe medication if necessary. I apologise if we did not meet your expectations, if you would like to contact the centre directly i can look into your experience futher.

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