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Care Opinion

Recent surgery

Posted By Henietta

"Recent surgery"

About: Perth Royal Infirmary / Gynaecology

(as the patient),

I was on waiting list when I received a cancellation to come for surgery. Later the same week I received a phone call saying the surgeon was changed.  I had not met either surgeon prior to this phone call.

When I arrived at 7am I had fasted from 6pm and did not get taken until 2pm I had a drink at 10am given by staff. I was seven hours waiting by my bed.  I met the surgeon later in the morning and the anaesthetist about 1.30pm.

 I suppose I cannot complain about this although it was distressing at the time adding to my perception that I was an added person to the end of  the list.  I had not had a discussion with the Surgeon about what he was  going to do until I was in the ward. It was on retrospect not surprising that my BP was high.  It subsequently dropped to normal after the operation

After the operation I have no adverse comments  the staff were good and I was well cared for and the surgeon informed me I would see the original surgeon in 3 months who I have never met.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 4 years ago
Alison Moss
Feedback Manager,
NHS Tayside

Submitted on 10/09/2019 at 13:13
Published on Care Opinion at 13:13

Dear “Henietta”

Thank you for sharing your experience via Care Opinion. I am sorry for the distress caused by the change in the surgeon.

Unfortunately, due to the Gynaecology consultant having sustained a hand injury, we had to re-organise our operating gynaecologists and theatre sessions at short notice to avoid cancellation of procedures.

I am also sorry that you had a long wait on the day of your surgery. It is normal practice for all patients to be admitted at 7 am to allow time for admission procedures, checklists and tests which may be required before surgery to be carried out. The order of the theatre list is discussed at the theatre briefing meeting which takes place at 8.45 am, when the operating gynaecologist, anaesthetist and theatre team finalise this based on the complexity of the planned surgery and the anaesthetic risks. As the timing of operations is not known prior to this, patients are routinely asked to fast from midnight or 6 am on the day of surgery. If they are on the later part of the list, as in your case, patients are allowed to have fluids until 2 hours prior to their operation.

I apologise that the delay in your operation caused you distress, with a resulting increase in your blood pressure, but am pleased to note this returned to normal after your operation.

I am pleased that you felt well cared for following your operation and will ensure this is shared with the staff.

I hope that you are recovering well.

Kind regards.

Dr Yeshi Bhushan

Consultant & Clinical Lead for Gynaecology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Henietta (the patient)

I appreciate the response but I was starving and I can still remember the wait as unpleasant

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