This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Kind and informative A&E staff

Story from nhs.uk

"Kind and informative A&E staff"

About: Peterborough City Hospital / Accident and emergency

I visited A&E this morning with numbness and urinary retention worries.

The triage staff, nurses and doctor were all caring and professional.

The doctor I saw took the time to do a thorough exam, explain clearly and calmly what was about to be done, the outcome and what would happen next in a caring and personal way.

This put my mind at rest as I feared I had something seriously wrong with me.

With thanks and appreciation for the good work you all do.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust

Submitted on 29/08/2019 at 15:23
Published on Care Opinion at 15:23

Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

I hope you have made a good recovery.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k