This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Midnight Emergency Visit for Severe Chest Pains"

About: St Mary's Hospital (HQ) / Accident and emergency

I went to A&E at 3am, on the 31st of August 2019 for a Medical Emergency. I am a Sickle Cell Anaemia sufferer, and I was having acute chest pains and I couldn't breathe. I initially had to wait about 10mins at the reception before I saw a nurse who then wasted a bit of time with silly questions, while i was in severe pain, before taking me back into the main hospital area. Once I got a Doctor to attend to me, things moved rapidly.The service was truly impressive, as they insisted on doing numerous tests to be certain of what was wrong with me. The female Doctor who attended to me was so empathetic and listened to me and reassured me every step of the way. She also made sure I was given a bed and made comfortable. She eventually referred me to Hammersmith Hospital, where I was admitted and given further treatment. The transportation there was rapid and the Patient Transport Driver was such a lovely man. Every single staff member who attended to me was friendly and sympathetic. I am still pleasantly surprised by the whole experience and I would like to thank every involved with my care.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Mary's Hospital (HQ) 4 years ago
St Mary's Hospital (HQ)
Submitted on 16/08/2019 at 14:41
Published on nhs.uk at 16:06


Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding the Neurosurgery service. Patient Advice and Liaison Service (PALS) has passed on your lovely comments to the relevant service managers. Thank you for taking the time to post your positive feedback. Imperial College Healthcare NHS Trust appreciates and values your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k