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"Health Service now on its Knees"

About: Bentley Medical Practice

4 Weeks ago i attended the Bentley practice on a Sunday on the out of hours service, A urine test was taken and antibiotics administrated for a UTI after the tablets were completed on the Friday.I rang the Clinic and explained the symptoms were no better they told me to wait until the following week.On the weekend the systems were very painful and so once again attended the emergency clinic.Once again i was administrated the same tablets and told to see my doctor this wasn't possible in the meantime i have been down to the clinic with various Urine tests never receiving any feedback.the 3rd week i was going on holiday i was told to see how i go even though i was in terrible pain and using the toilet every hour.They said the Uti had cleared up but still the pain continued on the holiday i had to consult a private doctor AT A COST who said i had Prostatitis suspicion.And should see my own doctor immediately, on returning and passing on this information i have been booked in for a blood test in 10 days.(Never seen a doctor yet) So i have booked into a private hospital £180 to see a doctor.The Health service was once the pride of the Uk now a complete Joke.Prostrate Cancer is a death sentence if it isn't caught early.But this practice read the reviews based in a modern hospital in REDCAR ARE BEYOND A JOKE.

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Responses

Response from Bentley Medical Practice 4 years ago
Bentley Medical Practice
Submitted on 10/09/2019 at 14:47
Published on nhs.uk at 15:07


Thank you for your comment.

I'm sorry that you are dissatisfied with the service from the practice.

I would like to investigate your concerns further as it is unusual to have to wait 10 days for a blood test when requested by a clinician.

If you wish to contact me directly, I would be happy to investigate this matter for you.

T.Wells

Practice Manager

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