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"First-rate care"

About: Wycombe Hospital / Trauma and orthopaedics

(as the patient),

I was referred for a total knee replacement in January 2019 after severe pain following a cinema visit involving a short walk from the parking area.   I was then assessed shortly afterwards by a physiotherapist and saw a consultant at the end of May, then attending a pre-op appointment and lecture at the beginning of July, when I was told surgery should take place within eight weeks.   Then I was offered the operation on 16 July, as the hospital had received a cancellation.  

From beginning to end, my care in Ward 12B was absolutely first-rate, on the NHS, and could not have been bettered in any private hospital anywhere.   I am very grateful to all the staff involved, from the kind people in the ward right up to the top-notch consultant, and I am now convalescing at home, where I am very comfortable.   Thank you most sincerely to all concerned.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 4 years ago
Submitted on 12/08/2019 at 11:35
Published on Care Opinion at 11:35


Dear Sir/Madam

Thank you for taking the time to share your very positive experience at Wycombe Hospital. We are delighted to hear that you are happy with the care you received from our dedicated T&O staff at what would have been an extremely difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on the T&O team on 12b for their attention.

Once again many thanks for your kind feedback, comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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