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Attending a Radiology appointment at Bournemouth Hospital

Posted By Vigilant Service User

"Attending a Radiology appointment at Bournemouth Hospital"

About: Royal Bournemouth General Hospital / X-ray and Scans

(as a service user),

Be vigilant!

I attended an appointment in the radiology department which should have been quick and easy. I was looking forward to getting in and out, and then having a spot of lunch. The cannulation flushing was with a substance that had left me in severe pain for fifteen minutes, with numb hands and sudden loss of consciousness as though someone had hit me on the back of my head, followed by numbness and tingling in both hands, which is the subject of an ongoing investigation by several stakeholders.

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 4 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 10/09/2019 at 13:04
Published on Care Opinion at 13:04

Hello Vigilant Service User

Thank you for taking the time to tell us about your experience and we are sorry to hear that it was not a positive one.

I have shared your comments with the Radiology Department and they have asked me to share their response with you.

“We are very sorry to hear that you did not have a positive experience in our Radiology department. We are committed to providing excellent patient care and take all adverse reactions very seriously. All reported incidents are investigated thoroughly and we would ask that you contact PALs at Royal Bournemouth Hospital if you require further information on the progress of your investigation”.

Regards

Patient Experience Team
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