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Staff are rude and was sat 4 hours

Story from nhs.uk

"Staff are rude and was sat 4 hours"

About: Rotherham Hospital / Accident and emergency

was Left for 4 hours And people how had just walked in got seen befor me and the nurses were stir they did not look at my leg at all and just left me to sit in waiting area for over the time limpet will never go back

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 4 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 07/08/2019 at 16:32
Published on Care Opinion at 16:32

Dear Anonymous

My name is Samantha, Head of Patient Experience at the Hospital. I was sorry to read of your experience. It is always our intention to provide the best service possible and as such disappointing when the services falls below the expectations of our patients. Should you wish to discuss this matter further in order that we may help you please contact the Patient Experience team on 01709 424461, alternatively you can email the team at the following address your.experience@nhs.net.

Kindest regards

Samantha Robinson

Head of Patient Experience

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