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"More information on this site"

About: East Surrey Hospital

Would it be possible to add the opening hours of the non-emergency outpatient departments to this website?

Only I have just had to call into the hospital operator to find out when the Phlebotomy department is open - they have a page here already and this information would save a call to a no-doubt overloaded hospital operator group.

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Responses

Response from Kerri Campbell-Bowler, Phlebotomy Services Manager, Surrey and Sussex Healthcare NHS Trust 4 years ago
We are preparing to make a change
Kerri Campbell-Bowler
Phlebotomy Services Manager,
Surrey and Sussex Healthcare NHS Trust

Submitted on 05/08/2019 at 09:25
Published on Care Opinion at 12:55

picture of Kerri Campbell-Bowler

Dear Anonymous

I'm sorry that you couldn't easily find the information that you needed.

The opening times for the Phlebotomy services are on the SaSH website but I wasn't aware that they weren't on this site, so thank you for bringing it to my attention.

I will contact both our media and IT departments to ask them if they can rectify this as soon as possible.

The Phlebotomy team would also like to thank you for your 5 star rating. They are delighted as it has made their day!

Best regards,

Kerri Campbell-Bowler

Phlebotomy Services Manager

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Response from Kerri Campbell-Bowler, Phlebotomy Services Manager, Surrey and Sussex Healthcare NHS Trust 4 years ago
We have made a change
Kerri Campbell-Bowler
Phlebotomy Services Manager,
Surrey and Sussex Healthcare NHS Trust

Submitted on 15/08/2019 at 12:00
Published on Care Opinion at 14:19

picture of Kerri Campbell-Bowler

Dear Anonymous

In response to your initial post, the Hospital Communications Department have added the opening times for the Phlebotomy Services to this website.

Once again, thank you for bringing this to my attention. I'm confident that this change will help both you and other patients to find the information you need more easily in the future.

With kind regards,

Kerri Campbell-Bowler

Phlebotomy Services Manager

If you require further information about any of the Out Patient Services, please look on the Trust website at http://surreyandsussex.nhs.uk/

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