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"Emergency Care"

About: Kettering General Hospital NHS Foundation Trust

Was admitted to A and E early morning by Ambulance excellent service from the crew. The staff on rhesus were kind reassuring and very professional nothing was to much trouble even though they were really busy thecstaff on the 2 wards i stayed in were very busy but had time for every one i was treated with great kindness. After discharge I was treated by the hospital at home service again excellent.

The only fault I found was that discharge was long around 8 hours from being told I could go home pharmacy very slow this part I found the most distressing of my stay

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Responses

Response from Kettering General Hospital NHS Foundation Trust 4 years ago
Kettering General Hospital NHS Foundation Trust
Submitted on 28/08/2019 at 13:56
Published on nhs.uk at 14:06


Thank you for your feedback with regards to your recent attendance to A&E at Kettering General Hospital, and for your positive comments concerning your treatment and the kindness received from the A&E staff whilst you were in our care.

I will ensure that our staff are made aware of your comments and would like to thank you again for taking the time to inform us of your experience.

Donna Tailby

Medical Secretary Manager

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