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Excellent service

Story from nhs.uk

"Excellent service"

About: Darlington Memorial Hospital / Accident and emergency

I recently attended the Urgent Care Centre with my three year old daughter. I was really impressed by the service offered by the staff on duty and the speed at which she was treated. She was given medicine to help her breathing and we were given an appointment for later in the day to monitor her progress. The two doctors that examined her were very professional and showed concern and empathy towards us. Completely recommendable.

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Responses

Response from Darlington Memorial Hospital 4 years ago
Darlington Memorial Hospital

Submitted on 08/08/2019 at 15:28
Published on nhs.uk at 16:05

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care your daughter received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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