This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Follow up to foot fracture"

About: Ayrshire Central Hospital / X-rays & Scans

(as the patient),

I got an appointment for a dexascan following what turned out to be a fracture.  Dexascan checks bone density and anyone over 50 who has a fracture is called for this.  I didn't know that but think its good.

I found it easy to get to Ayrshire Central Hospital by public transport from my home.  I had received a form with my appointment which I handed to the nurse who took me for the scan.

I was then seen by a doctor who had seen the scan and who told me my bone density was looking better than the last scan I had.  They explained everything, answered all my questions and told me to continue taking the vitamins and medication (alendronic acid) I had been taking.

It was good not having to wait for my results through my GP and I feel good knowing my bone density has improved.

I wanted to let staff know how pleased I am.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 07/08/2019 at 08:56
Published on Care Opinion at 08:56


picture of Eunice Goodwin

Dear eridanusgf73,

Thank you so much for taking tme to share this on Care Opinion. I will be delighted to let the satff at Ayrshier Central know how pleased you are. It sounds ideal, getting the result on the same day, and getting good ones too.

I hope your fracture has healed well now,m

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k