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"great service, thank you"

About: St Austell Community Hospital

I would like to thank the staff on duty at St Austell Minor Injuries on Saturday (am) 27/7/19. My 8 year old daughter quickly developed a nasty skin infection on her foot after stepping on something on the beach during our holiday. The staff were absolutely great! She was quickly triaged, and treated within 2 hours of arriving. The 2 nurses who saw my daughter were brilliant. They kept her calm and cheerful throughout the experience, and she left with a smile on her face, turning a negative experience into a positive one! The treatment was spot on, and the infection is clearing up quickly. Thank you NHS!

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Responses

Response from St Austell Community Hospital 4 years ago
St Austell Community Hospital
Submitted on 05/08/2019 at 10:26
Published on nhs.uk at 11:06


Thank you so much for taking the time to share your experience with us. We are really pleased to hear that the treatment you received at our Minor Injury Unit was positive and I will ensure this is shared with the team lead and Matron who will cascade it to the staff members. They will be delighted to receive it.

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