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"Execeptional care"

About: Barts Health NHS Trust

I was recently diagnosed with lung cancer and was operated on successfully in June.The care I received from both the team at Department of Cardiothoracic Surgery and the Department of Respiratory Medicine was excellent. It was always a pleasure to see my consultants and registrar. They listened to my concerns, and gave considerable time to explaining the details of the procedure. Having the same members of each team at consultations was helpful as it allowed a very supportive relationship to develop. I would also to thank all the other staff at Barts that I encountered. They were unfailingly helpful and professional. It made the whole Barts experience as positive as it could possibly be. I cannot recommend the hospital highly enough.

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Responses

Response from Barts Health NHS Trust 4 years ago
Barts Health NHS Trust
Submitted on 29/07/2019 at 09:57
Published on nhs.uk at 11:07


Dear Patricia

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Barts Heart Centre. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Your kind words have been shared with the team that took care of you and I would like to take this opportunity to wish you all the best

Kind regards

Central Complaints Team

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