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"Very caring staff"

About: Marie Stopes International Leeds Centre

I came here for a surgical abortion after my pill failed and was extremely nervous and scared. I did not know what to expect and had read horror stories beforehand which didn’t help. I had an initial consultation a week before which went fast I was in and out after everything was thoroughly explained. I came in on the day and was greeted by very kind and caring staff. In the surgery room I was introduced to a couple of nurses who I cannot thank enough for how caring they were. I was made to feel at ease as soon as I walked in. I was also introduced to the anaesthetist who was also great I don’t remember feeling any pain when he put the needle in or administered the sedation.The surgeon seemed very kind too. Not once did I feel judged for my decision which makes a big difference and takes away a lot of the stress. After being sedated I don’t remember any of the procedure and I did not feel any pain. I awoke a little sleepy and was offered a hot drink and biscuits which was lovely after not eating for 12 hours beforehand. I chose to have the nexplanon arm implant which was also put in whilst I was under sedation so didn’t feel any pain. All in all the staff helps make a difficult situation much more bearable. I highly recommend this place to anyone in a similar situation as I was.

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Responses

Response from Marie Stopes International Leeds Centre 4 years ago
Marie Stopes International Leeds Centre
Submitted on 07/08/2019 at 12:24
Published on nhs.uk at 13:07


Thank you very much for taking the time to give such lovely feedback, I will make sure this is forwarded on to our team. Everyone here at Marie Stopes UK is dedicated to our clients and we all work hard to provide high-quality care, so I’m glad you felt you had the best possible experience. Your comments will be really helpful for other people who are thinking about accessing, or preparing for, our services, so thank you for that. Please remember, if you have any queries we’re always available 24 hours a day, 7 days a week on 0345 300 8090.

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