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Care Opinion

Excellent care and attention

Posted By UHM5

"Excellent care and attention"

About: University Hospital Monklands / General Surgery (Wards 4 & 7)

(as a volunteer/advocate),

Ward 4. Happy with all care. Brought in via Scottish Ambulance Service and staff were excellent. Attended Beatson previously and have successfully completed treatment for cancer. Took unwell after returning from holiday and have been admitted for further tests (bloods and urine). Seen doctor this morning who clearly explained what tests etc are planned for me. All staff (medical and nursing) are great. Food has also been lovely. No complaints at all.

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Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire

Submitted on 26/07/2019 at 15:07
Published on Care Opinion at 15:07

picture of William McCutcheon

Thank you for taking the time to contact us and your kind comments. I will pass your comments about the food to our catering team. I hope you are on the road to recovery.

Regards

William

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Response from Morag McGhee, Deputy Chief Nurse, University Hospital Monklands, NHS Lanarkshire 4 years ago
Morag McGhee
Deputy Chief Nurse, University Hospital Monklands,
NHS Lanarkshire

Submitted on 29/07/2019 at 12:09
Published on Care Opinion at 12:09

picture of Morag McGhee

Dear UHM5

Thank you for your feedback and kind words on the Care Opinion platform. As the Senior Nurse for Ward 4 I will ensure your comments are shared with both Medical and Nursing staff

I hope you are recovering well and thank you again for taking the time to share your experience with us.

kind regards

Morag

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