My wife attended the A & E at University Hairmyres Hospital and has full praise for the service she received.
Her name etc was taken on arrival and within 20 minutes the initial visit taking all her details and her blood pressure was over.
Accepted she had to wait more than another 2 hours to be called to the treatment room but once there the service from Dr. Kilpatrick and her nurse made the wait worthwhile.
The doctor, in a very relaxed but competent way, dealt my wife while both taking further details and administering treatment. At all times the patient had full confidence in the doctor and her diagnoses which enabled the patient to start feeling better and once all tests and various medications were administered my wife spoke highly of both the doctor and nurse.
Having spent 2 hours in the treatment room my wife realised why her time in the waiting room had been longer than she had expected.
The care and service from the administration and medical staff could not have been improved on as it was first class and the waiting time could only be improved by additional resources i.e. more treatment rooms and medical staff.
I was with my wife during her entire visit and we were both very pleased with the NHS on this occasion as being allowed to stay with her was to her advantage.
"First class care and service"
About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG
Posted by Kilberry (as ),
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