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"Gentle and kind"

About: Huntlyburn House

(as the patient),

I was very ill recently and had reservations about going into this hospital. I was detained under the mental health act and didn’t want to go into hospital. The staff though were very respectful, and I cannot fault their care. The best thing was the staff’s flexible approach, so I was given the freedom to walk around the ward. The staff were very gentle and kind to me. My consultant Dr Abraham was lovely and he made sure that when I came home everything was in place for me. Again, thank you to all the staff.

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Responses

Response from Lisa Clark, Operational Manager, Mental Health, NHS Borders 4 years ago
Lisa Clark
Operational Manager, Mental Health,
NHS Borders
Submitted on 18/07/2019 at 16:29
Published on Care Opinion on 19/07/2019 at 09:20


Hi

Thank you taking the time to provide this care opinion. The staff really value your feedback and its nice to hear that you valued the flexible approach. I will ensure all staff see this and wish you well in your recovery.

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