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"A day made easier by all members of staff"

About: Royal Albert Edward Infirmary / Accident and emergency

As someone who suffers from unstable angina from time to time I have no alternative but to go to hospital.Yesterday this happened and from arriving until leaving a few hours later (after all the usual tests had been done) I was cared for above and beyond what I expected.From the consultant in A&E to all nursing staff, porters,cleaners and even the lady serving lunch on the ward I spent some time on I say to you all a massive thank you.Each and every one of you treated me in a friendly,caring way.Perhaps the people who are quick to complain about staff should make sure they treat the staff with respect in order to gain respect for themselves.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 18/10/2019 at 16:32
Published on Care Opinion at 16:32


Thank you for your posting. It is nice to hear your positive comments about all staff; who will be greatly encouraged by your feedback. I hope you are feeling much better.

Vicky Bolton

Acting Patient Relations Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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