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Amazing nurses

Posted By Ashwin

"Amazing nurses"

About: Heartlands Hospital / Trauma and orthopaedics

(as the patient),

I wanna start this story about nurses Sammy, Debbie, Megan, Heather, Charlotte, Adrian, Salma & Yvonne.  HCA  Kais, Julie, Craig, Akbar & Sam all on Ward 18.

These are simply amazing hard working caring members of the NHS and heartlands hospital should be proud to have them my time I was in hospital was hard and challenging but all these nurses went out there way to put a smile on my face never had to wait on medication would always be there if I needed anything no matter how big or small I truly believe these nurses are under appreciated over worked the daily abuse they have to take from patients and pressures of there job shows the are just some of this country's finer people.

I have to say my time in hospital I didn't just meet a bunch of nurses I met a group of friends and I just wanna say a very big thank you  to all the staff of ward 18 heartlands hospital 

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital

Submitted on 16/07/2019 at 15:55
Published on nhs.uk at 17:06

Responded: 16.07.19

Dear Ashwin

Thank you for taking the time to post your feedback following your recent experience at Heartlands Hospital.

I am so pleased to read that you felt supported throughout and well informed by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the senior manager of ward 18 and their team, who I am sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind Regards

Patient Experience Team

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