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All the staff around the hospital do this excellently

Posted By kilonj68

"All the staff around the hospital do this excellently"

About: Arnold Lodge Regional Secure Unit

(as a service user),

Arnold Lodge is a very good hospital. It is run by staff very well, patients and staff do this together very well and the work programme is very outstanding. The positive work that they do is gardens, woodwork, gym 6 times a week, staff in the gym run this very well. All the staff around the hospital do this excellently.

I would like to explain that the Buddy Programme is run on Thornton Ward and this has been going on for a number of years. I, myself show patients around the ward to make them very welcome.

I would like to say that the Befriender friend is a very good programme and other patients should be seen to have more visits themselves

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Responses

Response from Jo Dilks, Ward Manager (Thornton), Arnold Lodge Medium Secure Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Jo Dilks
Ward Manager (Thornton), Arnold Lodge Medium Secure Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 11/07/2019 at 14:27
Published on Care Opinion at 14:27

Dear Kilonj68

Thank you for your comments. The buddy system is an excellent way of supporting people when they move to a new ward.

It's good to hear that you have a positive experience of the befriender scheme.

I'll ensure that your positive comments of Arnold Lodge are passed on


Regards

Jo
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Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 11/07/2019 at 14:38
Published on Care Opinion at 14:38

Thank you for this post. It's very helpful to have feedback like this. It's great to know that you are on the Buddy Programme. It makes a big difference to new patients to have advice from people who have been on the same pathway.


Best wishes.

Peter
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Response from Joanna Rapson, Volunteering Services Manager, Involvement, Experience & Volunteering, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Joanna Rapson
Volunteering Services Manager, Involvement, Experience & Volunteering,
Nottinghamshire Healthcare NHS Foundation Trust

Change Lives

Submitted on 12/07/2019 at 10:28
Published on Care Opinion at 13:04

picture of Joanna Rapson

Dear Kilonj68

Thank you for your lovely comments regarding the befriending scheme at Arnold Lodge. It's always great to hear from people who are benefitting from it.

You will be please to know that we have recently recruited and trained three new befriendees who are now in the process of being matched to patients within the hospital.

I will ensure that I pass your comments onto all our befrienders at our next support group in August.

Regards

Joanna

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