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"I left feeling very satisfied"

About: Croydon University Hospital / Maternity

(as a service user),

After waking up feeling particularly unwell, I phoned the triage unit and spoke to a lovely, friendly and very helpful midwife. She asked me to come in to triage to get checked out so I made my way there soon after. I was greeted in a friendly manner by all the staff and was seen quickly. The midwife and healthcare assistant were very attentive. The registrar who was a GP trainee working that day was very friendly and made me feel very at ease. They checked everything thoroughly (blood test, ctg, urine test) and in the end I left feeling very satisfied. Would definitely recommend the service.  

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 10/07/2019 at 09:11
Published on Care Opinion at 09:11


Many thanks for your positive feedback on our maternity triage service.

Your comments will be communicated to the whole team who will be pleased to know that you had such a positive experience due to their support and care.

We wish you all the best for the rest of your pregnancy and birth

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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