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"Cracked ribs"

About: Newham General Hospital / Accident and emergency

(as the patient),

Came to a and e after a 6ft ladder collapsed under me. I was in agony. The dr said yes youve cracked your ribs and sent me home. I rang gp 2 days later and they couldnt believe they hadnt x ray. Then I found out they dont x ray anymore.   I was black and blue from the soles of my feet to my shoulders it would have been less stressful to know if there has been any internal damage.   I find it ridiculous. Is this another cut back not to x ray for ribs?

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Responses

Response from Central Complaints Inbox, Barts Health NHS Trust 4 years ago
Central Complaints Inbox
Barts Health NHS Trust
Submitted on 05/07/2019 at 13:50
Published on Care Opinion at 14:17


Dear Patient

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. We would therefore like to request that you contact our PALS team on site with your details- nuhpals.bartshealth@nhs.net Telephone 0207 3639292

Thank you

Kind regards

Central Complaints Team

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