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"Initially misdiagnosed."

About: Crosshouse Hospital / General Surgery Crosshouse Hospital / Pain Management Service

(as the patient),

A number of years ago I was referred to NHS Crosshouse with regard to a constant left groin pain. I was told it was a hernia and given a date for surgery. However, on the day, I was gowned and ready to go into surgery when I was told it was not a hernia and a subsequent meeting with the consultant I was told to consider pain management and physio.

From that day I received no correct diagnosis of an increasingly painful groin and was literally left to find consultants/healthcare to help me. I did eventually, through another consultant, get help at Crosshouse University Hospital, who have been proactive. However, I now find myself waiting and waiting to be offered a date for a surgical injection procedure despite having had a pre theatre test. My groin pain is so bad I have to take painkillers to get through the day and night. At times I have difficulty walking!

I despair after several years about the length of time.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/07/2019 at 10:49
Published on Care Opinion at 10:49


picture of Eunice Goodwin

Dear AWM,

I am so sorry you are in such pain and possibly have some confusion because of the change of plan. It can be distressing having treatments changed, particularly when we have geared ourselves up for one thing and we get another. There is also often have a lot of planning before hand to be able to manage post operatively.

Without more information, I am not sure what I can do to help. Clearly, you want the right treatment and if that is not an operation, then I would think that must be good. Perhaps it would help if we can further clarify why your treatment option changed and when you may get the injection. Is there anything else you think I can help with?

If you would like me to help, please call me on 01563 826222 or email me at eunice.goodwin@aapct.scot.nhs.uk.

We do want you to get the best care, tailored to your needs.

Best wishes,

Eunice

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