"Felt a inconvenience rudely why I bothered to..."

First can I mention I would give five stars to the front desk and nurses, but the doctor was abrupt, off hand and just plain rude, asked why I came to a and e ? What do you expect from us!!I was under the impression it was a walk in centre, but excuse me if I’m wrong. I even heard him make derogatory remarks about me, as I had recently lost my young son I was not in the mood to complain there and then. but was very upset and actually cried on the way home that I felt like I had done something wrong I’m actually disgusted and wish and hope I never have to enter the doors again! I wish I could say this was a one off.. but no they were also this way when I brought my son in asking if he really had epilepsy implying that he was making it up ( please inform them he passed away from epilepsy ( sudep) so yes he did have epilepsy!!!