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My Angiogram experience

Posted By Hello Louis

"My Angiogram experience"

About: Wycombe Hospital / Cardiology

(as the patient),

I arrived promptly at 07:30 and was allocated a day bed and briefed as to what was going to happen.

My first impression was a of a clean ward and there was a caring atmosphere.

The staff were friendly and efficient and updated us regularly as to what was going on.

They tell you to bring a book or a newspaper and that was a good bit of advice because, due to being 'bumped' by an emergency inbound patient (which I didn't mind, I didn't have the procedure until lunchtime.

Afterwards, I was immediately attended to with smiles and reassurances and a cup of tea and a sandwich.

The consultant came to see me briefly as I requested clarification on one of the drugs he had recommended..

I simply couldn't have asked for more. I want to thank Rani and Rebecca for their positive attitude. 

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Responses

Response from Buckinghamshire Healthcare NHS Trust 4 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 09/07/2019 at 15:45
Published on Care Opinion at 15:45

Dear Sir/Madam

Thank you for taking the time to share your very positive experience at High Wycombe Hospital. We are delighted to hear that you are happy with the care you received from our dedicated cardiology team at what would have been a difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on the cardiology team for their attention.

Once again many thanks for your kind feedback, comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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