This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A recent flexible sigmoidoscopy procedure"

About: Grantham & District Hospital

(as a service user),

Owing to the rude, unprofessional, curt manner and words of a nurse, I was left feeling vulnerable and shocked!

I felt belittled, as they shouted across the room about my results! Stating there was nothing wrong with me! I was fine and everything was clear! I assumed the weeks of pain and heavy bleeding from my bowel.. was NOT normal! So, adding a breach of confidentiality to the list of upset... whilst I laid on the bed sobbing.    

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 09/07/2019 at 11:47
Published on Care Opinion at 11:47


picture of Sharon Kidd

Dear Miss Disappointed

Thank you for sharing your story with us. Please accept our apologies for the way you were treated and spoken to by a nurse in the Endoscopy department. I have spoken with the deputy sister and I understand they have contacted you to apologise for the incident.

Regards

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k