I tried to book an appointment for my mother. I had to wait 25 minutes before I could even speak to a staff member. The staff said to call back again next Monday as there were no appointments in the next two weeks. I called on Monday and they gave me an appointment that was in three weeks’ time! When I asked if I could get an appointment any sooner as my mother has cardiovascular disease and diabetes, the staff was so rude! Truly very unprofessional and not helpful.
"Reception staff lacking basic manners"
About: Brunswick Park Medical Centre Brunswick Park Medical Centre New Southgate N11 1EY
Posted via nhs.uk
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