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Care Opinion

Exemplary treatment

Posted By Emma Grateful

"Exemplary treatment"

About: University Hospital Hairmyres / Trauma & Orthopaedics (Wards 1 & 5)

(as the patient),

Referred by GP to Hairmyres and within couple of week saw a consultant who in turn referred me to the Physio Dept.   Appointment was 1 week later and the treatment by Margaret in this dept was exemplary as was from Heather the OT.   Thank you ladies!

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Responses

Response from Helen MacLachlan, Occupational Therapy Team Leader, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Helen MacLachlan
Occupational Therapy Team Leader, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 20/06/2019 at 09:06
Published on Care Opinion at 09:06

picture of Helen MacLachlan

Dear Emma,

Its always heartening to receive positive feedback from satisfied 'customers'. It sounds like your hospital experience was very satisfactory. I'm glad that Heather was able to be part of this and will certainly pass on your kind words, thank you.

Wishing you well in your recovery.

Helen

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Response from Jane-Marie Stobie, Lead Occupational Therapist Physical Care and Co-ordinator, Community Brain Injury Team, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Jane-Marie Stobie
Lead Occupational Therapist Physical Care and Co-ordinator, Community Brain Injury Team, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 20/06/2019 at 09:10
Published on Care Opinion at 09:10

picture of Jane-Marie Stobie

Dear Emma Grateful,

Thank you very much for your kind comments and I am glad you received such a good service at Hairmyres Hospital. I will make sure Heather the Occupational Therapist sees your post

Kind regards

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Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 4 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 20/06/2019 at 13:12
Published on Care Opinion at 13:12

picture of Claire Rae

Hi Emma Grateful

Thanks for taking the time to post your comments online. It is great to hear that you were very satisfied with the service provided. Margaret is a fantastic member of staff who always goes above and beyond for all her patients so she will be delighted to see your feedback.

Many thanks again

Claire Rae

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