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"What a brilliant & much needed local resource"

About: Jubilee Hospital / Out Patients Department

(as a service user),

I have been attending here to get my hEDS under control, balance and strength into my bones….. I have such a wonderful Physio called Helen who has put me at ease every appointment, makes me feel human & always reflects back on last appointment so I can see that I am making improvement, she always asks how I am & gives me a sense of positivity & in my case hope that things are improving.....Thank you, what a brilliant & much needed local resource.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 4 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian
Submitted on 25/06/2019 at 15:36
Published on Care Opinion at 15:36


picture of Kirsten Dickson

Hi Miss DMU,

I have been in touch with Helen at Jubilee hospital and she has asked me to post this response on her behalf:

‘Dear Miss DMU,

Thank you for your positive feedback and kind words regarding your physiotherapy treatment. I am sure that with our help and your determination you will continue to make good progress. I am so pleased that your physiotherapy experience has been a positive one and really appreciate that you have taken the time to give us this feedback.

regards

Helen’

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