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"Text charges from NHS"

About: NHS England North (Lancashire and South Cumbria)

(as a service user),

I was charged £2.67 to reply to a text from Lancashire NHS trust to acknowledge my appointment This was the only communication method made available and would have resulted in cancellation if the appointment if I had not replied. This an extortionate stealth tax for a service which I have already paid for through tax and NI contributions 

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