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"Very impressed!"

About: Bideford Hospital

My wife turned her ankle at a local children's attraction, and by the following day we were worried that there might be a break or possibly ligament damage. So we came to get her checked over. The reception staff were pleasant and professional, and had checked my wife in with a minimum amount of fuss. We waited for no more than 5 minutes before her initial consultation, and in less than an hour she had been x-rayed and received her diagnosis (just soft tissue, thankfully). Excellentservice from a very approachable team. Thanks to all!

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 4 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 28/08/2019 at 21:33
Published on Care Opinion at 21:33


Thank you for posting your positive feedback on the website. I was very relieved to read your wife suffered a soft tissue injury and not a fracture and was very pleased to see that the Bideford team supported you both so well through the diagnosing pathway.

I have forwarded on your very kind comments to the MIU's nursing team manager where they will warmly received and shared with the MIU team.

I hope your wife recovered quickly, without too much discomfort and wish her well.

Best wishes

Jayne

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