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"Post-operative information"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

I had my hip replaced a year ago. The care from all staff whilst I was in hospital was excellent, and I wrote to thank all concerned.

However, I feel that the information given at the 6 week postoperative check up physio led clinic was lacking. There was a group chat, then we saw a physio individually. At no time was I given a set of exercises to continue to help my recovery, leading to me still limping badly four and a half months after the surgery. My GP referred me to the community physio service, and with the help of a wonderful physio, I improved considerably. When I asked how common this problem was, I was told that it happened all the time. This is counter productive - the Exeter Hip Replacement is fantastic, but recovery is only as good as one's adherence to post op advice. Apart from anything else, this wastes NHS time. I would not have needed to see my GP, nor would I have needed the physio input if I had only been instructed in some exercises to use past the 6 week period, even if this just meant being handed an exercise sheet.

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Responses

Response from Royal Devon University Healthcare NHS Foundation Trust (2) 4 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)
Submitted on 14/06/2019 at 11:13
Published on Care Opinion at 11:13


Thank you for taking the time to provide your feedback. We are very sorry to hear of your experience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 so that they can take some further details from you. We hope to hear from you soon so that these matters can be resolved. Once again, we are very sorry for your experience.

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