Got appointment, arrived at hospital to be told my operation was cancelled. The nurse said they were not informed, and I was not informed. I was upset at that but I was told to wait in waiting room, the nurse told me she phoned up and nobody could tell her what was going on - somebody going on holiday - I explained I had been unwell since February with kidney stones and large cyst on right testicle. It took a while to get my cyst operated on but through my doctor and all the staff at Victoria hospital they couldn't fit me in and they said I couldn't wait any longer so they arranged for me to go private.
I am now recovering from that opp so at my pre-op appointment for my stent and stone to be removed I was upset, but one nurse said the magic words "you are not going anywhere till you get your assessment". I'm 66 yrs old, still working but have been on sick since February. I don't get paid I need to get back to work so her words gave me hope. I cant thank that nurse enough for doing something she did not have to do and I want to add I have had 4 or 5 stays in hospital over the last 3 months and can't fault any of the nurses doctors or surgeons our NHS is a first class act. Thank you to my pre ops angel.
"Cancelled appointment"
About: Victoria Hospital / Pre-assessment Victoria Hospital Pre-assessment Kirkcaldy KY2 5AH Victoria Hospital / Urology Victoria Hospital Urology KY2 5AH
Posted by Riskie (as ),
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Update posted by Riskie (a service user) 4 years ago