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"no appointment slots that can be booked online."

About: The Armada Family Practice

(as the patient),

what is the point in the online service if you cannot book appointments online. I always struggle to tend to aliments because booking appointments by phone is just so inconvenient, waiting in a queue to find that appointments are not available. 

The online booking surely takes the pressure off the NHS allowing staff to focus on more important things. No?

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