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"Well done to the whole team"

About: Victoria Hospital / Pre-assessment Victoria Hospital / Trauma & orthopaedics

(as the patient),

My first contact with the nursing staff came when I visited the Pre- assessment Suit at Victoria Hospital Kirkcaldy. I was a little anxious as its a big decision to sign up for what is a major operation.

I was greeted warmly and ushered to a seat to await other patients arrival, there was time to complete paperwork and be reminded that in all it would perhaps take up the whole morning.

I was introduced to the others in my group and given an informative talk on hip replacement treatment, after care and what we should expect. The talk took a very realistic approach and didn't fudge levels of pain to be expected. We were able to ask any questions we had even the seemingly silly ones. Told to keep fluids up prior to operation too. After this we met with OT, Physio,Our Consultant, Had EEG,Vital signs, bloods, swabs monitored and Nurse Practitioner for full individual medical history. Altogether a most impressive and informative morning. Useful pamphlets given to take home. Well done to the whole team who did a great job with us all.

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 4 years ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 18/06/2019 at 16:16
Published on Care Opinion on 19/06/2019 at 10:33


Dear wardle,

Many thanks for your feedback.. The staff who work in Pre-assessment unit will be very pleased with your positive comments and I will ensure this is shared with them.

I wish you all the best with your operation and recovery.

Best Wishes

Pauline Hope

Clinical Nurse Manager

Pre-assessment Unit

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