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"Great service."

About: North Manchester General Hospital / Urology

I came to the hospital on 6th June 2019 with my father.

He was booked in to have a CT Scan. prior to this he has to go onto Ward E1 and be put on a drip. From the first nurse we saw all the staff without exception treated my father with dignity and compassion. He is 88 years old and not once did they treat him as an old man nor did anyone talk to him as if he was senile. Everything was explained carefully to us and he was made to feel looked after and comfortable.He then went to have his CT Scan and again was looked after very well and treated with dignity. I have to say a huge thank you to all the staff who are a credit to the profession.

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Responses

Response from North Manchester General Hospital 4 years ago
North Manchester General Hospital
Submitted on 12/06/2019 at 07:38
Published on nhs.uk at 11:06


Thank you for the post and your kind comments.

The staff work hard to provide patients with excellent care and experience, so we are pleased to know we have achieved this for you and your father.

Your comments will be shared with the Urology Team.

Kind regards

The Patient Experience Team.

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