My daughter was ill, gradually feeling worse through the course of the day. By 9 she felt unwell enough to call NHS 24's 111 service for advise. She did this at 9. 25 p. m. By 10. 25 she had been seen at the OOH at Edinburgh Royal Infirmary, diagnosed, prescribed antibiotics and we were on our way home. It was an amazingly swift and caring service from the call handler at NHS 24, the nurse she spoke to and then the nurse at NHS Lothian (Mandy). Fantastic service.
"Fantastic service"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Royal Infirmary of Edinburgh at Little France / General Medicine Royal Infirmary of Edinburgh at Little France General Medicine EH16 4SA
Posted by Lisa1965 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Shona Lawrence
See more responses from Shona Lawrence
See more responses from Jeannette Morrison