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"Birth of 2nd child"

About: Berwick Infirmary / Maternity care

(as a service user),

Went into labour around midnight with 2nd child, felt very guilty to be calling up a on call midwife to go into work and open the unit at this time. Was worried that I may not be in labour and wasting everyone’s time. Was relieved when the midwife asked for my baby’s clothes as this must mean that I was in labour.

My first birth at Berwick I stayed in the deep bath for as long as possible and when I got out the bath instantly wished I could get back in! On this second occasion I was left starring at a beautiful birthing pool that we were not allowed to use as this required a health care assistant on duty and only possible in the day. This was and will always be a disappointment. 

The staff on duty where exceptional, I felt empowered, cared for and above all had complete trust in their ability. As for autonomy.. I’ve had two babies and they both were delivered by the same midwife, how lucky am I. 

I was home with my 4 year old enjoying the moment and recuperating by that afternoon. With regular visits by the midwives I knew. 

Me and my partner felt very guilty that the same midwives that I woke up at midnight to deliver my baby where then on duty for that whole day to run clinics, having had no sleep! Not acceptable. It seems we have managed to keep our maternity unit, but is it at the expense of the staff that work in it?

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Responses

Response from Northumbria Healthcare NHS FT 4 years ago
Submitted on 10/06/2019 at 14:49
Published on Care Opinion at 14:49


Dear Madam,

Firstly I would like to say a huge congratulations on the birth of your second baby.

Thank you for bringing a few things to our attention, I have already shared your review with our senior team who have requested a little more information so they can begin looking into the issues you have raised.

Please could you email us privately at Patient.experience@nhct.nhs.uk with the date of your delivery with us so we can get back to you with a response in full.

Our clinical lead midwife has also assured me that our midwives have split the on call shifts so that they can reduce the hours they are working.

Looking forward to hearing from you.

All the best to you and your family,

Jan

Janice Hutchinson

Service Improvement Lead

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