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Emergency help needed

Story from nhs.uk

"Emergency help needed"

About: Manchester Royal Eye Hospital / Ophthalmology

I had been troubled by grit in my eye since 5am and in Manchester for a conference became apprehensive as I realised things were not improving.

I took myself to the Eye hospital emergency department where Triage put me out of my misery with numbing eye drops before I was seen by the Nurse Practitioner.

Under a microscope the offending foreign body was identified and removed.

Such relief!

This nurse was so positive and reassuring.

I left with some eye drops and attended my conference successfully.

My grateful thanks to the Nurse, Triage and Reception - you are all so kind.

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Responses

Response from Manchester Royal Eye Hospital 4 years ago
Manchester Royal Eye Hospital

Submitted on 18/06/2019 at 15:46
Published on nhs.uk at 16:06

Thank you for your positive comments posted on the NHS website regarding your care at the Emergency Eye Department, Manchester Royal Eye Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you thought the nurse who treated you was positive and reassuring and that the staff were all so kind. I can assure you that we have passed on your thoughts and thanks to the Lead Nurse who will share with all the staff involved.

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