"Absolutely exhausted"

My husband who is suffering from cancer (since Dec. 2011) and now on palliative care, attended BGH suffering from rapid breathing.   We arrived in the afternoon, registered with Reception, but an hour and a half later when we noticed everyone who had arrived after us had been seen, we returned to Reception and found out that the nurse who had asked our name, and checked it was on the list, and told us to sit in the Waiting Room, had not informed the Receptionist that we were there!  

We were eventually seen two hours after arriving and some tests were arranged (CT scan and ECG).   It was decided that he should be admitted as there were several clots on his lung, but it took till late evening before he could lie down.  He was absolutely exhausted.