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Brought my 18 month baby in

Story from nhs.uk

"Brought my 18 month baby in"

About: East Cheshire NHS Trust

Came in at 9.30pm sat in children's waiting area for 6 hours.... each time I went to see how much longer they would be I was fobbed off. Whilst waiting 3/4 people had had enough of waiting.. my son had a bump to the head. Fair enough sitting and waiting for the 2 and a half hours as mentioned on arrival.. but 7 and a half hours is a Bit of a joke

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Responses

Response from East Cheshire NHS Trust 4 years ago
East Cheshire NHS Trust

Submitted on 03/06/2019 at 11:47
Published on nhs.uk at 12:07

We were very disappointed and sorry to read your comments. Senior Sister Fiona Owen is personally aware of your concerns and would very much like to discuss them with you.

Fiona can be contacted by telephoning 01625 661894 or by email via fiona.owen@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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