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"Received top quality treatment and care and..."

About: Queen Victoria Hospital (East Grinstead)

I have been so pleased with the treatment I have received from QVH and I am still being treated by them. I had jaw surgery in May 19 but have been under the hospitals care for a few years now due to the orthodontic surgery requiring me to wear braces and the staff have had to prepare my teeth/ jaws for surgery as well as taking various models and impressions of my mouth and x-rays to make sure that I receive the best result possible. I am pleased with the result from my surgery and will continue to wear my braces/ retainer to hopefully maintain the correct bite that the surgery has enabled me to have. The orthodontic team, surgeons team and staff at Margaret Duncombe ward have all been very friendly and reassuring to me as I was very anxious about undergoing this treatment however I can not fault the treatment I have received. The hospitals teams all work really well together to ensure that the treatment is as successful as it can be. Thank you to everyone at QVH :)

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 4 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 10/06/2019 at 10:08
Published on Care Opinion at 10:08


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Dear Anonymous

Thank you for taking the time to post your experience of a long and ongoing treatment journey here at QVH. Although you have recently had your jaw surgery, I am sure you have had some difficult challenges along the way and I am glad to see you are now reaping the benefits of your surgery.

I will certainly pass on your kind comments to the orthodontic team, maxillofacial surgical team and the nursing team on Margaret Duncombe ward, who I am sure will be delighted to read your kind comments.

I hope your bite continues to improve and I wish you all the very best.

Kind regards

Nicolle Ferguson

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