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"Mother's lung infection"

About: University Hospital Monklands / Respiratory Medicine (Ward 17)

(as a relative),

My mother was taken to monklands 2 weeks ago with a chest infection. At that time she was very ill but able to feed herself and go to the toilet. She was reading and having normal conversations totally aware and alert.

After a week in this hospital, her infection was not improving and she had become  very frail could hardly move or speak. They changed antibiotics and her infection improved daily. Unfortunately she seemed to get weaker and more frail, the doctors told us it was just down to her not eating much. I stayed with her for 6 to 7 hours each day trying to get her to eat and drink.

I have concerns that she wouldn't have got any nourishment at all if I hadn't been there. The nurses would bring her food and leave it on her table knowing she couldn't possibly feed herself. I found an unopened yogurt which I had been told over the phone that morning she had eaten for breakfast.

We asked several times if she could be fed by tube but were told this was a last resort! My mother at this point was emaciated and saying she wanted to die it was heartbreaking.

Sadly she died on the same day a doctor told us her infection was improving and on the same day we were told a feeding tube was a last resort.

My overriding feeling is that she should have been on a high dependency ward and that much much more care should have been given to her nutrition, especially as this was the problem highlighted by the doctors to me every time I spoke to them.

When my mum was admitted to hospital her infection was at it's worst but after a week and 5 days in monklands although her infection had greatly improved her condition had deteriorated drastically.

I worry that because she was elderly she was not considered worth the effort.

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Responses

Response from Karen Goudie, Chief Nurse, University Hospital Monklands, NHS Lanarkshire 4 years ago
Karen Goudie
Chief Nurse, University Hospital Monklands,
NHS Lanarkshire
Submitted on 06/06/2019 at 14:38
Published on Care Opinion at 14:51


picture of Karen Goudie

Dear Rolly,

Firstly apologies for your experience and the lost of your Mum.I appreciate this must be an extremely difficult time for you. It it would help me greatly if you could contact me directly to discuss your mothers care to allow me to understand the concerns you have raised via care opinion. I am more than happy for you to call me on 01236 748748 asking for extension 3306 or alternatively you can contact our patient affairs team on 01236713065 and together we can explore what has happened.

We are grateful for you taking the time to feedback and hope that you can get in touch when you feel ready so that we can investigate your concerns.

Karen

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