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"The whole experience was pain free"

About: Queen Margaret Hospital / Gynaecology

(as the patient),

Referral to colposcopy clinic after 3 smears taken at 6 monthly intervals had all shown minor changes to cervix. This was worrying as my mother had died of cervical cancer aged 56 and I was 3 months away from my 55th birthday.

The whole experience was very professional with very informative staff who covered all areas of treatment available and answered all the questions I had. Starting with the receptionist through to the assisting nurses Jackie and Rita and the consultant Dr Lesley the whole experience was pain free and fully explained all aspects of the procedure before during after the examination.

They made what was a very scary time a routine visit with their professionalism and manner.  

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 4 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 30/05/2019 at 23:06
Published on Care Opinion at 23:06


picture of Arlene Brown

Dear Madmaisie64,

Thank you for sharing your feedback. I will ensure the staff you have highlighted are aware of your appreciation, they will be pleased to read this.

Regards Arlene

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Response from Sandra Fawns, Team Leader, Covid Vaccination Programme, NHS Fife 4 years ago
Sandra Fawns
Team Leader, Covid Vaccination Programme,
NHS Fife
Submitted on 31/05/2019 at 07:12
Published on Care Opinion at 09:15


picture of Sandra Fawns

Dear Madmaisie64

Thank you so much about your very kind words about your recent visit to the colposcopy clinic at QMH and I will share your comments with Jackie, Rita and Dr Lesley Curry.

It is such a moral boast for to receive feedback like this and to know that they may have made, what could have be scary time, more manageable for you.

Very Kind Regards

Sandra

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