This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Terrible "Care"

Story from nhs.uk

"Terrible "Care""

About: Springfield University Hospital (London)

Springfield wouldn't post my previous review because I was too specific about my unhappiness with their services. Therefore I will try again, and keep this short: Springfield is terrible! Poor patient communication, poor in-community care, poor response to family concerns. I am awaiting a call-back from my telephone message.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Engagement and Experience Co-ordinator, South West London and St George's Mental Health NHS Trust 4 years ago
South West London and St George's Mental Health NHS Trust

Submitted on 24/05/2019 at 15:46
Published on Care Opinion at 15:46

My name is Farai and I am the Experience & Engagement Co-ordinator for the Trust. I am sorry that your previous post was not published, unfortunately NHS.UK is an independent website and we have no control of what they publish, we can only respond once we have been alerted to the story.

I am sorry that you have had a bad experience with our services, if you would like to discuss your concerns or would like to raise a formal complaint please ring our PALS department on 020 3513 6150 or send an email to complaint@swlstg.nhs.uk.

Once again I am sorry about the experiences with our service.

Kind regards,

Farai

Opinions
Next Response j
Previous Response k